The pace of the digital transformation is accelerating, which has shed new light on the discipline of digital strategy. The goal of this training is to help people who have responsibilities within organizations to understand how to implement and maintain a digital strategy.
Training at your location, our location or remotely
Ref. ITZ
3d - 21h
Would you like to transpose this course—without changes—for your company?
A la carte training
Do you want a training course tailored to the needs of your company and its teams? Your training will be built to measure by our experts!
The pace of the digital transformation is accelerating, which has shed new light on the discipline of digital strategy. The goal of this training is to help people who have responsibilities within organizations to understand how to implement and maintain a digital strategy.
Teaching objectives
At the end of the training, the participant will be able to:
Help organizations through their digital transformation by offering a structured, flexible approach
Supporting IT managers in the process of creating and implementing a digital strategy
Prepare for and take the ITIL 4 Leader DITS certification exam
Intended audience
Chief information officers, Sales directors, Department heads. Anyone who has responsibilities within an organization who wants to develop their skills.
Prerequisites
Be ITIL®4 Foundation certified and be able to prove at least three years’ managerial experience in service management.
Course schedule
Digital Strategy and IT Strategy
Emphasizing value.
Starting where you are.
Advancing iteratively with feedback.
Collaborating and promoting visibility.
Thinking and working holistically.
Keeping it simple and practical.
Optimize and automate.
Preparing for and taking the ITIL® 4 DITS exam
Review of the ITIL® 4 DITS program.
Questions/answers between participant and trainer.
Mock exam and group correction. Tips for the exam.
Digital concepts
Digital technology.
Digital enterprise, digital organization.
Digital transformation.
For the customer, market.
For operational staff
Internal and external focus.
Balanced approach.
Portfolio optimization.
Financing projects, products, and services.
Balancing the cost of innovation and operation.
Pricing models.
Identifying the risk, assessing risks.
Determining an acceptable balance between opportunity and risk.
Concept of innovation and key techniques.
Applying techniques to develop and maintain a culture of innovation.
The main skills required of leaders in a digital organization.
Approaches: Large-scale and incremental transformation, mergers and acquisitions, and individual changes.
POM (parallel operating model) approaches.
Evaluate the success of a digital and IT strategy.
Exam
Certification
The certification exam is given in French. Training delivered in French.
This course involves active, participatory learning. ITIL® concepts are explained, illustrated through feedback, and enhanced with group discussions.
Customer reviews
4,8 / 5
Customer reviews are based on end-of-course evaluations. The score is calculated from all evaluations within the past year. Only reviews with a textual comment are displayed.
Dates and locations
Select your location or opt for the remote class then choose your date.
Remote class
No session at the moment, we invite you to consult the schedule of distance classes.