Introduction to program management and MSP®
- Characteristics of programs, projects and portfolios. Program management.
- The MSP® framework. What contexts lead to the adoption of program management?
- When to use MSP®. The nine program governance themes.
- Program lifecycle.
Exercise
Questions about the keys to successful program management. Identification of types of programs, drivers of change.
Designing a program
- Organization. Steering committee: sponsor, Senior Responsible Owner, etc.
- Cross-program organizational structure.
- Vision. Its contents. Defining a program.
- Defining the program, approval: roles and responsibilities.
Exercise
Defining an organization and roles.
Refining the program’s design
- Blueprint design and delivery. Iterations. Business case.
- Stakeholder engagement Identifying and analyzing stakeholders. Leadership vs. management. Communication plan.
- Managing tranches. Managing resources. Risk management. Problem solving.
- Quality management. Strategy and quality plan.
Exercise
Build a business case, identify the chapters of a Blueprint. Identifying and addressing risks.
Implementing the program
- Profitability management. Measurement of costs and benefits. KPIs.
- Making the results concrete: measurement system. Supporting the changes.
- Providing capacity: aligning the projects with the program’s objectives.
- Coordination and control. Closing a program. Validation. Review. Dissolution of the team.
Exercise
Managing profitability and risk.
Contextualizing and applying MSP® to a scenario
- Simulating a given program through the transformational flow.
- Creating the relevant management documents.
- Discussing various development scenarios.
Exercise
Applying the MSP® method to a specific scenario.
Taking the exams
- Case studies and examples. Sample exam questions.
- Administrative formalities.
- Taking the MSP® Foundation exam.
- Taking the MSP® Practitioner exam.