Selling is an act that allows no improvisation. This operational training will teach you how to be proficient in each phase of the sales interview. The techniques that are taught will help you move on to signing contracts without trouble.
Training at your location, our location or remotely
Ref. FOV
2d - 14h
Would you like to transpose this course—without changes—for your company?
A la carte training
Do you want a training course tailored to the needs of your company and its teams? Your training will be built to measure by our experts!
Selling is an act that allows no improvisation. This operational training will teach you how to be proficient in each phase of the sales interview. The techniques that are taught will help you move on to signing contracts without trouble.
To understand commercial process and the skills required
Creating trust and encouraging the customer to listen.
Introduction to Sales steps
Introduction : first contact
Making a positive first impression
Building a climate of trust
Reinforcing your personal impact during the first meeting
Using techniques to assert your charisma
Reinforcing your power of persuasion using non verbal communication
Exercise
Non-verbal exercises and tips for making a positive first impression
Discovering your customer’s needs
Identifying the factors involved in your customer’s act of buying
Enhance your questioning and listening skills
Adopting a listening-based approach
Mastering the power of questioning and asking the right questions
Understanding and integrating buyer’s needs
Rephrasing your customer’s needs
Exercise
Listing useful questions to ask and Role-play to discover customer’s needs.
Convincing customers with a winning argument
Managing a customer value offer
Convince customers with well-structured arguments
The art of persuading through listening
Creating an offer adapted to buyers using the SPICES method
All about presenting your offer with the FAB approach
Present your arguments clearly and convincingly
Role-playing
Build your sales argument through the SPICES method- Role play.
Customer reviews
4,8 / 5
Customer reviews are based on end-of-course evaluations. The score is calculated from all evaluations within the past year. Only reviews with a textual comment are displayed.
Dates and locations
Select your location or opt for the remote class then choose your date.
Remote class
No session at the moment, we invite you to consult the schedule of distance classes.
2d
- 14h00 
