1
Identifying one's missions and role as team manager
- Leading an organization.
- Coordinating work and reducing errors.
- Developing the team's skills.
- Setting individual and group goals.
- Defining the roles of each person, regulating them.
Exercise
Mind Mapping workshop: building an employee growth plan
2
Be a motivating manager
- Identifying and using tools for motivation.
- Practicing recognition systems.
Hands-on work
Giving justified compliments about technical and social skills. Post-it game.
3
Practicing communicating as a team manager
- Delegating a task.
- Leading a daily briefing.
- Give feedback.
- Refocusing face-to-face.
- Conducting the annual assessment interview.
Role-playing
Based on a chosen managerial scenario, each participant practices the interview methodology.
4
Preparing to lead a team
- Finding the right positioning with respect to one's team.
- How to communicate with each employee?
- Adapting to your employees' communication channels.
- Identifying each person's skills and area for improvement.
Role-playing
Dealing with the team's talents and resources as part of a project.
5
Improving the holding of meetings
- Setting up the conditions for a successful meeting.
- Experimenting with preparing and leading the meeting.
- Serving as facilitator and moderating discussions.
- Stating the action plan and the items to follow up on.
Exercise
Workshop game: building the longest bridge. Paper, scissors, and a ruler to experiment with communication in a project.
6
Strengthening team cohesion
- Communicating with tact, diplomacy, and assertiveness.
- Developing active listening.
- Positively managing objections.
- Accompanying conflict resolution stress-free.
- Using stress management techniques.
Exercise
Relaxation and breathing techniques Quiz about tact and diplomacy.