Participants will reenact actual professional situations, which they will analyze to acquire tools that can be used directly in the field.
Course schedule
Set up common reference with your team
Define its strengths and its areas of improvement. Know the styles of management and find where to be.
Formalize common objectives according to the human environment and the parameters appropriate for the company.
Exercise
Case study to establish and consolidate its leadership of manager in partnership with the team.
Lead and facilitate your team
Identify the role of the team within the company.
Develop your image as a leader.
Successfully integrate newcomers.
Manage the difficult personalities.
Encourage public speaking and initiatives. Recognize them, canalize them and make them useful.
Make accept the changes.
Exercise
Exercises of team meetings with various types of employees (easy, difficult)
Know how to communicate
Guidelines: structure your thoughts, organize your ideas, positive the unforeseen, make yours the decisions and present
Be convinced and convincing : involve your audience, argue to persuade, rely on objections to enhnace and reinforce your
On negative points : refocus, reframe without demotivating, announce the bad news, manage the disagreements.
Exercise
Communication exercises.
Customer reviews
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Dates and locations
Select your location or opt for the remote class then choose your date.
Remote class
No session at the moment, we invite you to consult the schedule of distance classes.