This course will teach you how to react to problems, emotions, and other stress factors that occur in your professional life. Case studies and scenarios will give you a better grip on your stress in order to regulate it and use it constructively.
Training at your location, our location or remotely
Ref. GST
2d - 14h
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A la carte training
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This course will teach you how to react to problems, emotions, and other stress factors that occur in your professional life. Case studies and scenarios will give you a better grip on your stress in order to regulate it and use it constructively.
Intended audience
Any person who wants to effectively channel their stress and emotions at work.
Prerequisites
No particular knowledge.
Course schedule
Stress mechanisms and Indicators
Definition of stress and related biology; Fight or Flight Response; Difference between positive and negative stress.
Learn to read your own stress indicators: physical, emotional, behavioural signals; Type A-Type B Personalities.
Physical and emotional consequences of stress; Recognising and preventing burn-out.
You and your Stressors
Causes of stress: Your personal stressors; understanding typical stressful work-related situations; (time pressures, com
Difference between inner and external stressors; the cognitive approach; the impact of our interpretations; identifying
Practical Stress Management Techniques
Different stress management approaches.
Relaxation: concrete and effective breathing, relaxation and visualisation techniques.
Strengthening ability to manage stress. Personal coaching to develop awareness and good habits at work and on a daily ba
Dealing with Stressful People and Situations
Understanding the communication process and what creates conflicts and stressful situations; Communication filters; Aggr
Developing Assertiveness skills: how to express feelings and opinions calmly.
Improving communication skills; observation and listening; main principles of non-violent communication.
Practical details
Exercise
This highly interactive course relies on numerous hands-on exercises and filmed role-playing, with individualized feedback and analysis.
Customer reviews
4,7 / 5
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Dates and locations
Select your location or opt for the remote class then choose your date.
Remote class
No session at the moment, we invite you to consult the schedule of distance classes.
2d
- 14h00 
