Exercises to get to know yourself better, analyze your leadership style, and evaluate your level of assertiveness. Feedback.
Course schedule
1
What is a Leader?
Why people follow leaders.
Characteristics and behaviours of effective leaders.
Management and leadership.
2
Leadership Styles
Self-evaluation your preferred leadership style.
Principles of team-building.
Defining Qualities and Strengths.
Create your personal plan for success.
3
Enhancing Team Performance
How well do you motivate your employees: measure your skills.
Characteristics of high performing teams.
Understanding human work-related needs.
Creating a motivational work environment.
Motivating difficult team members.
Performance evaluation based on results and agreed upon objectives.
Review priorities during periods of change.
Exercise
Role-play situations for managers.
4
Empowering, Motivating and Inspiring Others
Acquiring strategic vision.
Key decision-making techniques.
Developing stronger impact and influence.
Perfecting your persuasive powers when negotiating.
Eliciting commitment to move things forward.
Leading by Example.
Exercise
Role-play situations for managers.
5
Improving Working Relationships
Developing communication skills.
Preventing misunderstandings and conflict.
Improving the communication process.
The Art of giving feedback.
Master techniques for gaining agreement and buy-in.
Developing credibility through expertise and relationships.
Delegating and mentoring to help others to increase their skill sets.
Encouraging others to be resourceful.
Exercise
Role-play situations for managers.
6
Being Assertive
Understanding assertiveness and how it differs from aggression and submission.
Saying 'No' to unreasonable requests.
Giving criticism effectively.
Setting boundaries for others.
Presenting clear messages.
Closing conversations.
Gaining increased confidence.
Handling your Stress and other people's.
Exercise
How are you assertive? Role-play situations for managers.
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Dates and locations
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Remote class
No session at the moment, we invite you to consult the schedule of distance classes.