Customer relations, inquiries, and hotline

The quality of the customer relationship is a critical factor in the company’s image. Today, there are many customer contact methods, including face-to-face, telephone, email, and social media. Companies need to adapt their practices for intake, quality of service, incident handling, and complaints to each of these channels. Designed and taught by experts in the field, Orsys curricula are helpful to implementing successful customer relations.

Customer relations, inquiries, and hotline


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