This course will give you an introduction to all the tools offered by Outlook. You’ll learn how to manage your contacts and mail efficiently, and how to organize your appointments and plan your various activities. You will be able to validate your skills with the optional TOSA® certification.
Training at your location, our location or remotely
Ref. LMO
1d - 7h
Would you like to transpose this course—without changes—for your company?
A la carte training
Do you want a training course tailored to the needs of your company and its teams? Your training will be built to measure by our experts!
This course will give you an introduction to all the tools offered by Outlook. You’ll learn how to manage your contacts and mail efficiently, and how to organize your appointments and plan your various activities. You will be able to validate your skills with the optional TOSA® certification.
Teaching objectives
At the end of the training, the participant will be able to:
Understand and get familiar with the Outlook environment
Send mail, know how to configure and customize it
Manage the receipt, sorting and archiving of your mail
Use the rules and advanced settings of your email
Manage your tasks, calendar and contacts.
Intended audience
General public.
Prerequisites
Basic knowledge of using a Windows environment.
Course schedule
Understanding and configuring Outlook options
Identifying the differences between each version: Outlook 2016/2013/2010.
Interface and work area.
Customize Outlook, views.
The new navigation bar.
Distinguish between message and email options.
Hands-on work
Learn about and register for the TOSA® certification option. Demonstrating the tool and how to navigate through the folders. Browsing the basic options.
Managing the sending and receiving of mail
Composing and formating a message.
Using address auto-complete.
Setting the options of a message and its signature.
Inserting an attachment, signature, item or object.
Symbols in the inbox.
Replying and forwarding directly from the Reading Pane.
Sorting by sender, by category. Creating a personal folder and managing the order of the folders.
Copying, moving, archiving, and deleting messages. Using search tools.
Hands-on work
Creating a message, inserting an attachment and a signature. Replying and forwarding a message. Using the "quick search" bar and the search folders.
Advanced email management
Creating automatic message handling rules.
Using tracking indicators and color coding.
Automatic replies with targeted messages.
Cleaning out the mailbox.
QuickSteps functions.
Sharing an email folder.
Hands-on work
Implementing automatic replies. Conditional formatting of messages.
Managing your calendar, contacts, tasks and notes
Customizing the calendar display.
Creating an appointment, set its recurring time.
Moving, deleting, or editing the duration of an appointment.
Organizing a meeting, checking the participants’ availability.
Sharing a calendar.
Creating and managing contacts.
Developing and assigning a task.
Hands-on work
Hands-on work
Practical details
Exercise
Discussions, experience-sharing, demonstrations, tutorials, and real cases.
Teaching methods;
Active learning based on examples, demonstrations, experience-sharing, real cases, and an evaluation of what was learned from the training.
Customer reviews
4,2 / 5
Customer reviews are based on end-of-course evaluations. The score is calculated from all evaluations within the past year. Only reviews with a textual comment are displayed.
Dates and locations
Select your location or opt for the remote class then choose your date.
Remote class
No session at the moment, we invite you to consult the schedule of distance classes.
1d
- 7h00 
