Course : Windows 10: Maintenance and Troubleshooting

Windows 10: Maintenance and Troubleshooting

4,6 / 5

This course will teach you methods and techniques for solving various problems that may be encountered in using and administering Windows 10: System, hardware, network, security, applications. You’ll be able to validate your skills with AVIT® certification, offered as an option.

Inter

In-house

Custom

Practical course in person or remote class

Ref. WON

Price : 2030 € E.T.

3d - 21h00

Dates and Registration

Teaching objectives

At the end of the training, the participant will be able to:

Acquire a methodology for solving problems for Windows 10
Use built-in maintenance tools and third-party tools
Troubleshoot problems with the system, hardware, and network related to security or applications
Configure automatic maintenance
Retrieve information from clients in computers

Intended audience

System and network technicians, Windows administrators.

Prerequisites

Good knowledge of administering Windows 10 workstations.

Course schedule

Problem-solving methodology

Overview of a method.
Identifying resolution domains.
Advice for improving system performance.

Hands-on work

Learn about and register for the AVIT® certification option. Remote information collection.

Troubleshooting system problems

Backing up and restoring the system. BCDEDIT boot repair tools.
Identifying startup problems with Windows RE.
Creating a restore point and a system repair disc. Creating a system image.
Creating and implementing a recovery drive.
Basic built-in troubleshooting and problem-solving tools.

Hands-on work

Retrieving system information and defining a plan for solving problems. Clean boot. Booting and shutting down faster, using Windows troubleshooting tools.

Troubleshooting hardware problems

Device management (update, uninstall, signature, etc.).
Working with virtual hard drives.
Installing and configuring device drivers.
USB 3 devices, hardware, force install.

Hands-on work

Retrieving information from clients and setting up an action plan.

Network and security troubleshooting

Solving connection problems.
Configuring User Account Controls (UAC).
Configuring Windows Defender, Edge browser.

Hands-on work

Retrieving information from clients and computers. Solving a problem. Security checks.

Application-related troubleshooting

Installing a virtual machine.
Boot options and settings: What's new.
Windows and Web applications.
Problem history report.
Troubleshooting an application that won't install.

Hands-on work

Installing Client Hyper-V. Identifying an application problem and setting up an action plan.

Optimization and maintenance

Configuring automatic maintenance.
Updating the system, maintenance tools.
Studying performance via monitoring tools.
Backing up and restoring files.
Online option: Schedule and take the AVIT® exam within 4 weeks.

Hands-on work

Use built-in maintenance tools and third-party tools.

Certification

If registering for the AVIT® Maintenance and Support of a Workstation in a Windows Environment, Windows 10 certification option, you must do so at the same time as course registration. The exam is a multiple-choice test lasting one-and-a-half to two hours. The result indicates your skill level. Merely taking the course is not sufficient to achieve a maximum score. The exam must be both scheduled and then taken online within 4 weeks following the start of your session.

Practical details

Hands-on work

Theory, discussions, experience-sharing, demonstrations, tutorials, and real cases.

Teaching methods;

Active learning based on discussions, examples, hands-on exercises and evaluation throughout the training.

Customer reviews

4,6 / 5

Customer reviews are based on end-of-course evaluations. The score is calculated from all evaluations within the past year. Only reviews with a textual comment are displayed.

Dates and locations

Select your location or opt for the remote class then choose your date.

Remote class