Introduction to Quality Management System concepts as required by ISO 9001
- Normative, regulatory and legal framework related to Quality.
- Fundamental principles of Quality.
- ISO 9001 certification process.
- Quality Management System (QMS).
- Detailed presentation of the clauses of ISO 9001.
Case study
Case study, experience feedback, group exchange.
Planning and Initiating an ISO 9001 audit
- Fundamental audit concepts and principles.
- Audit approach based on evidence.
- Preparation of an ISO 9001 certification audit.
- QMS documentation audit.
- Conducting an opening meeting.
Case study
Case study, experience feedback, group exchange.
Conducting an ISO 9001 audit
- Communication during the audit.
- Audit procedures (1/2): observation, document review, interview, sampling techniques.
- Audit procedures (2/2): technical verification, corroboration and evaluation.
- Audit test plans.
- Formulation of audit findings and documenting nonconformities.
Case study
Case study, experience feedback, group exchange.
Concluding and ensuring the follow-up of an ISO 9001 audit
- Audit documentation.
- Conducting a closing meeting and conclusion of an ISO 9001 audit.
- Evaluation of corrective action plans.
- ISO 9001 surveillance audit and Internal audit management program.
Case study
Case study, experience feedback, group exchange.
ANSI Accredited Certification Exam
- DOMAIN 1: FUNDAMENTAL PRINCIPLES AND CONCEPTS IN QUALITY MANAGEMENT.
- DOMAIN 2: QUALITY MANAGEMENT SYSTEM (QMS).
- DOMAIN 3: FUNDAMENTAL AUDIT CONCEPTS AND PRINCIPLES.
- DOMAIN 4: PREPARATION OF AN ISO 9001 AUDIT.
- DOMAIN 5: CONDUCT OF AN ISO 9001 AUDIT.
- DOMAIN 6: CONCLUSION AND FOLLOW-UP OF AN ISO 9001 AUDIT.
- DOMAIN 7: MANAGEMENT OF AN ISO 9001 AUDIT PROGRAM.
Exam
Revision. Final exam.
5d
- 35h00 
