Course : ISTQB® Foundation Level, Usability Testing (CTFL-UT): Certification

Preparing for and taking the certification exam

ISTQB® Foundation Level, Usability Testing (CTFL-UT): Certification

Preparing for and taking the certification exam

3,8 / 5

This course will teach you ISTQB best practices for the usability testing of software systems or applications. It will certify you in the process of usability evaluation in human-centered design, the content and scope of the standards and rules that govern web content accessibility, and other topics.

Inter

In-house

Custom

Practical course in person or remote class

Ref. ITW

Price : 1970 € E.T.

2d - 14h00

Dates and Registration

Teaching objectives

At the end of the training, the participant will be able to:

Understand the concepts of usability, "User eXperience", and accessibility
Master the notions of usability review, usability testing, and user evaluation questions
Understand the user-centered design process
Prepare a usability testing plan to evaluate usability
Prepare for and take the Specialist Foundation Usability Testing exam

Intended audience

Software testing professionals who want to expand their understanding of usability testing, or wish to become specialists in the topic.

Prerequisites

Have taken the Software testing, ISTQB® Certified Tester Foundation Level (CTFL) Certification (code ISQ). Be ISTQB Foundation certified.

Course schedule

Fundamental principles

Ease of use.
User experience concepts.
Accessibility.
Evaluating usability, user experience and accessibility.
Usability evaluation in human-centered design.

Usability and accessibility standards

User interface guide for major manufacturers.
ISO usability standards.
Accessibility standards: ISO, WCAG, other regulations.
Practicing applying ISO accessibility standards and WCAG rules to different project types.

Hands-on work

Step-by-step approach to usability testing.

Preparing a usability test.

Conducting usability tests.
Communicating usability test reports.
Quality control of a usability test.

Hands-on work

Creating a usability test for a given scenario. Analyzing a usability test report. Several examples of best practices for communicating about test results.
Certification exam
Conditions for taking the exam.
Mock exam, corrections.
Questions and discussions.

Hands-on work

Taking the Usability Testing exam: One-hour multiple choice, 40 questions. 65% correct is required to pass.

Risks in usability, accessibility, and UX

Introduction to risks.
Usability-related risks.
Types of risks related to user experience (UX).
Risks associated with accessibility.
Risks in the context of the project.
Hands-on work
Studying a project’s background and identifying types of usability risks that could arise.

Hands-on work

Steps of the usability review.

Risks and opportunities.

Informal review.
Expert review.
Heuristic evaluation.

Exam

Using the usability review checklist “Heuristic Evaluation” to analyze the usability aspects of an application.

Certification

Official ISTQB Specialist Foundation Usability Testing exam, one hour on the third day, at the end of training.

Practical details

Teaching methods;

In accordance with the official syllabus, hands-on work is done during the course. A system for reviewing the exam as progress goes forward is put in place.

Customer reviews

3,8 / 5

Customer reviews are based on end-of-course evaluations. The score is calculated from all evaluations within the past year. Only reviews with a textual comment are displayed.

Dates and locations

Select your location or opt for the remote class then choose your date.

Remote class